When selling B2B products or services online, you should be able to effortlessly work your way towards new deals with your customers. In the meantime, focusing on a well-designed, intuitive user experience for both buyer and seller never has been more important. Buckle up and remain future proof: in this article you’ll find 4 extensions for Magento that every webstore needs.
(1) Cart2Quote: user-friendly quotation management
Loyal, returning customers should be hailed as kings. One way of doing so, is by assisting them to fill their shopping carts, which is particularly helpful in case of repeat purchases.
Think of this: buyers and/or procurement organizations want to make quick repeat purchases preferably online, as it tends to be less time-consuming and costly in comparison to old procedures (such as ordering by phone, fax or in person).
When customers purchase the same products or services from you on a regular basis, you should be able to predict what they’re looking for the next couple of times. So why don’t you start setting up the order details for their next purchase already? Several Magento 2 add-ons, such as Cart2Quote's Enterprise edition, the ultimate Magento quote extension, offer such quick order features.
Speed up your ordering processes
What makes this quotation module so valuable:
- You'll speed up your ordering processes by automation of recurring sequences;
- With just a few mouse clicks, the order will be approved, ready to leave the warehouse on its way to the customer;
- This user-friendly order preparation feature is especially useful for companies dealing in products with a high turnover rate.
Want to find out what Cart2Quote’s modules for Magento 2 are capable of? Why don’t you try a demo for free?
(2) PunchOut2Go: Flawless PunchOut catalog solutions
All buyers have preferred suppliers. Some, including government/state organizations and large buying groups within B2B e-commerce, demand online procurement to take place within their own procurement system, such as Ariba, SAP and Oracle. Accordingly, as a vendor you múst be able to connect your products to the buyer's procurement system.
Seamless integration of your entire catalog
What makes present-day punch-out catalog solutions so indispensable in this case? Here's why:
- Punch-out catalog solutions seamlessly integrate your catalog content and products, making them readily accessible from within your customers' procurement application, while adhering to their current requirements and protocols;
- When customers add items to their cart and proceed to checkout, the deal will be immediately ‘punched’ into your own platform;
- In the meantime, your customer may continue working with the system he or she is already familiar with.
Sounds interesting? Cart2Quote has partnered up with PunchOut2Go: an indispensable B2B module that allows you to flawlessly integrate PunchOut catalog functionalities into existing modern-day e-commerce procurement applications.
(3) Not2Order: hiding prices tool
Showing your prices publicly in your webshop might look transparent and welcoming, but isn’t always feasible. Fixed pricing doesn’t leave any room for tailoring nor any negotiation, for example. A major shortcoming in case you offer highly customized products or services. In this case, it’s better to hide your prices.
Maybe you’re already familiar with Hiding Price tools as a means to start your pricing negotiation. The beauty of Cart2Quote’s Not2Order hiding prices module is that it does a lot more than just hide prices.
Adjustable order management
With this extension, you can manage:
- The visibility of prices and the ordering of individual products in your catalog.
- You may even apply the above to an entire store view or a complete website altogether. While the price is not immediately revealed, your prospect is very much invited to hand over his or her wishes.
When combined with Cart2Quote - Request for Quote extension customers are allowed to submit a quote request through user-friendly forms instead. When a customer calls in, you may respond with a price proposal. This two-way communication thread opens up the negotiation process and allows both seller and buyer to build easily towards an equilibrium price.
(4) Boost performance with sales rep modules
Tracking and measuring your sales representatives’ performance is vital in finding out whether your business is successful. This also provides valuable information on what actions to take.
With brand new sales rep modules available for Magento, there’s no room for vacillation and inaction.
Sales Representatives for Magento 2, for instance, improves the performance of your sales flow. When using this module, store owners may assign sales representatives to customers, orders, quotations and tickets. Once the quote is converted to an order, the assignment of the salesperson will also be transferred to the order. This effectively enables business owners to accurately track the performance of salesteams and to adjust the business strategy where necessary.
Here's why you should use this module:
- Better organized order processing;
- Linking customer accounts to specific salespersons;
- Assigning salespeople directly to Magento orders;
- Assigning salespeople directly to Support Tickets (Customer Supportdesk module is required to use this functionality);
- Assigning salespeople directly to Custom Quote Requests (Cart2Quote for Magento 2 is required to activate this functionality).
Offer the best B2B experience
To wrap up: if you want to expand or improve your e-commerce activities, now is your time. Current Magento modules offer fast, customer-friendly and streamlined experiences that also improve your own workflow.
Want to know how? Get in touch here! Or plan a Walkthrough demo for our B2B extensions.